FAQs

Are your products new or used?
All our devices are pre-owned, carefully tested, and fully functional.

Do you offer a warranty?
Yes, we provide a limited warranty on most items. Details are included with each product listing.

Can I return a product if I’m not satisfied?
Yes, returns are accepted within 7 days of delivery. Please contact us for assistance.

Are your smartphones unlocked?
Most phones are network-unlocked. Check the product description or ask us if you're unsure.

Do you offer nationwide delivery?
Yes, we ship anywhere within South Africa, with fast and reliable courier services.

How long does delivery take?
Orders are usually delivered within 2–5 business days, depending on your location.

What payment methods do you accept?
We accept secure payments via major cards, EFT, and popular local payment options.

Is everything tested before shipping?
Yes, every device is inspected, cleaned, and tested to ensure top performance.

Do you sell accessories and gaming products too?
Yes, we stock cases, chargers, cables, headphones, and consoles like Xbox and PlayStation.

How can I contact customer support?
Email us at infotechhive88@gmail.com — we're happy to help with any questions.